This policy applies to insightxtract.com and the InsightXtract Service. We collect only the information needed to communicate with you and operate the Service, never sell personal data, and apply standard encryption and access controls. Questions: contact@insightxtract.com.
Overview
This Privacy Policy describes the type of data VerticalServe Inc. and its affiliates and subsidiaries (collectively, the “Company,” “we,” “us,” or “our”) collect from users through this site and how that data is used. “Personal information” or “personally identifiable information” refers to anything that can be used to identify an individual — for example a user’s name, address, contact information, date of birth, marital status, ID issue and expiration date, financial or medical records, travel patterns, and intentions to acquire goods and services.
VerticalServe Inc. is committed to maintaining robust privacy protections for users of InsightXtract. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our products, solutions, or services.
For purposes of this Privacy Policy, “Site” refers to the website at insightxtract.com. “Service” refers to the products, solutions, and services we offer via the Site. “You” refers to you, as a user of our Site or our Service.
By accessing the Site or our Service, you accept this Privacy Policy and our Terms of Use, and you consent to our collection, storage, use, and disclosure of your information — including Personal Information — as described below.
1. Information we collect
We collect Non-Personal Information and Personal Information (collectively, “Information”).
Non-Personal Information includes information that cannot be used to personally identify you — anonymous usage data, general demographic information, referring or exit pages and URLs, platform types, preferences you submit, preferences generated from data you submit, and click counts.
Personal Information includes your name, email address, title, contact information, and any other data you provide through the registration process or by accessing the Site.
Information collected via technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter you may need to submit further Personal Information (name, title, contact details). To improve service quality, we track information your browser or our software application provides when you view or use the Service — for example, the referring URL, your browser type, the device you connected from, the date and time of access, and similar non-identifying details. We track this with cookies, which include an anonymous unique identifier sent to your browser from our servers and stored on your computer.
We may use both persistent and session cookies. Persistent cookies remain on your computer after your session ends and until you delete them; session cookies expire when you close your browser.
Information you provide by registering
In addition to information your browser provides automatically, becoming a subscriber requires creating a personal profile by registering with the Service and entering your email address, a user name, and a password. By registering, you authorise us to collect, store, and use your email address in accordance with this Privacy Policy.
Children’s privacy
The Site and the Service are not directed to anyone under the age of 13. We do not knowingly collect or solicit information from anyone under 13, or allow anyone under 13 to sign up for the Service. If we learn that we have inadvertently gathered personal information from a child under 13 without parental consent, we will delete it as soon as possible. If you believe we have collected such information, please contact us at contact@insightxtract.com.
2. How we use & share information
Personal Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent. We share Personal Information with vendors performing services for the Company — for example, the providers running our email infrastructure, who are given access to user email addresses solely to send emails on our behalf. Those vendors use your Personal Information only at our direction and in accordance with this Privacy Policy.
In general, the Personal Information you provide is used to help us communicate with you — responding to questions, soliciting feedback, providing technical support, and informing you about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure is reasonably necessary to meet any applicable legal process or governmental request; to enforce our Terms of Service (including investigating potential violations); to address fraud, security, or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public, as required or permitted by law.
Non-Personal Information
We use Non-Personal Information to help us improve the Service and customise the user experience. We also aggregate Non-Personal Information to track trends and analyse use patterns on the Site. This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such information to partners, advertisers, and other third parties at our discretion.
If the Company undergoes a business transaction such as a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that an acquirer may continue to process your Personal Information as set out here. If our information practices change at any time, we will post the updated policy to the Site so you can opt out of the new practices.
3. How we protect information
We implement security measures designed to protect your information from unauthorised access. Your account is protected by your account password — we encourage you to keep this safe by not disclosing your password and by logging out after each session. We further protect your information using technical safeguards including encryption, firewalls, and TLS / secure socket layer transport. These measures cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of such safeguards. By using our Service you acknowledge that you understand and accept these risks.
4. Your rights
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication, you may opt out of further promotional emails by following the unsubscribe instructions in each message, or by using the opt-out link provided. Note that, regardless of your promotional preferences, we may continue to send administrative emails — for example, periodic updates to this Privacy Policy.
5. Links to other websites
As part of the Service, we may link to or interoperate with other websites or applications. We are not responsible for the privacy practices employed by those sites, nor for the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. To the extent that you access or use the Service through another website or application, the privacy policy of that other site or application will apply. We encourage you to read the privacy statements of other websites before using them.
6. Changes to this policy
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes by sending a notice to the primary email address on your account or by placing a prominent notice on the Site. Significant changes take effect 30 days after notification; non-material changes or clarifications take effect immediately. You should periodically check the Site and this page for updates.
7. Contact us
If you have any questions regarding this Privacy Policy or the practices of this Site, contact us by sending an email to contact@insightxtract.com.
Last updated: May 31, 2026.